• May 29, 2023

I asked ChatGPT to do my job... Here's what it can do, and can't. Today, anyway.

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4 min read
  • Mar 25, 2022

Nothing shuts down a win/loss interview faster than an overly scripted or canned approach! Here's a conversational method that avoids the pitfall of a "robotic interview", and gets your respondent to open up and share the information you seek.

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4 min read
  • Feb 22, 2022

Protect your win/loss program from cutback or cancelation with a rigorous ROI measurement.

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4 min read
  • Feb 3, 2022

How big should your program be? Read this to find out how to plan the right number of interviews for your company.

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3 min read
  • Jan 17, 2022

Using confidential interviews to get honest and unbiased customer feedback.

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3 min read