https://www.pspenterprises.com2024-01-09 16:31:00https://www.pspenterprises.com/blog/bpma-video-replay-understanding-customer-decision-making-through-win-loss-interviews2023-05-29 12:31:00https://www.pspenterprises.com/blog/the-future-is-here-testing-out-chatgpt-with-win-loss-analysisI asked ChatGPT to do my job... Here's what it can do, and can't. Today, anyway.2022-03-25 08:51:00https://www.pspenterprises.com/blog/win-loss-expert-interview-avoid-robotic-interviewsNothing shuts down a win/loss interview faster than an overly scripted or canned approach! Here's a conversational method that avoids the pitfall of a "robotic interview", and gets your respondent to open up and share the information you seek.2022-02-22 10:39:00https://www.pspenterprises.com/blog/win-loss-expert-interview-know-your-roiProtect your win/loss program from cutback or cancelation with a rigorous ROI measurement.2022-02-03 08:00:00https://www.pspenterprises.com/blog/win-loss-expert-interview-how-many-interviewsHow big should your program be? Read this to find out how to plan the right number of interviews for your company.2022-01-17 09:05:00https://www.pspenterprises.com/blog/win-loss-expert-interview-confidential-interviewsUsing confidential interviews to get honest and unbiased customer feedback.2021-12-16 09:09:00https://www.pspenterprises.com/blog/win-loss-expert-interview-sales-buy-inHow to get Sales' support for win/loss--a top issue for every program!2021-08-03 08:40:00https://www.pspenterprises.com/blog/win-loss-fintech-expert-interview-why-interview-both-wins-and-lossesThe subtle and surprising reasons why you examine both wins and losses in fintech.2021-08-01 18:40:00https://www.pspenterprises.com/blog/win-loss-fintech-expert-interview-finding-action-in-dataHow to turn unstructured content of an interview into actionable data2021-04-01 10:54:00https://www.pspenterprises.com/blog/prioritize-top-competitive-issuesWith win/loss, as in most things, if everything is important, nothing is important. Here's how you can use win/loss to identify and focus attention on the issues that matter the most to winning more deals.2021-04-01 09:13:00https://www.pspenterprises.com/blog/win-loss-fintech-expert-interview-competition-with-in-house-solutionsIn FinTech, competition comes from in-house teams as much as rival vendors. Here's how to approach that issue in win/loss.2022-04-11 10:54:00https://www.pspenterprises.com/win-loss-best-practices-pitfalls/prioritize-top-competitive-issuesWith win/loss, as in most things, if everything is important, nothing is important. Here's how you can use win/loss to identify and focus attention on the issues that matter the most to winning more deals.2022-03-25 08:51:00https://www.pspenterprises.com/win-loss-best-practices-pitfalls/win-loss-pitfall-3-overly-scripted-canned-or-robotic-interviewsNothing shuts down a win/loss interview faster than an overly scripted or canned approach! Here's a conversational approach that avoids the pitfall of a "robotic interview", and gets your respondent to open up and share the information you seek.2022-02-22 10:39:00https://www.pspenterprises.com/win-loss-best-practices-pitfalls/win-loss-best-practice-2-know-your-roiProtect your win/loss program from cutback or cancelation with a rigorous ROI measurement.2022-02-03 08:00:00https://www.pspenterprises.com/win-loss-best-practices-pitfalls/win-loss-pitfall-2-too-many-or-too-few-interviewsHow big should your program be? Read this to find out how to plan the right number of interviews for your company.2022-01-17 09:05:00https://www.pspenterprises.com/win-loss-best-practices-pitfalls/win-loss-best-practice-1-confidential-interviewsUsing confidential interviews to get honest and unbiased customer feedback.2021-12-16 09:09:00https://www.pspenterprises.com/win-loss-best-practices-pitfalls/win-loss-pitfall-1-not-getting-sales-buy-inHow to get Sales' support for win/loss--a top issue for every program!2022-04-27 12:20:00https://www.pspenterprises.com/fintech/fintech-blog-data-data-everywhere-but-not-a-drop-to-drinkHow to turn unstructured content of an interview into actionable data2022-03-25 09:27:00https://www.pspenterprises.com/fintech/fintech-blog-why-interview-both-wins-and-lossesThe subtle and surprising reasons why you examine both wins and losses in fintech.2022-02-03 16:16:00https://www.pspenterprises.com/fintech/fintech-blog-introductionFinTech expert Dan Hubscher and PSP's Richard Case kick off this new blog series on topics related to win/loss in the financial services technology sector.2022-02-02 16:16:00https://www.pspenterprises.com/fintech/fintech-blog-hard-hats-and-white-glovesIn FinTech, competition comes from in-house teams as much as rival vendors. Here's how to approach that issue in win/loss.2022-02-01 16:16:00https://www.pspenterprises.com/fintech/fintech-blog-it-takes-an-expertThe reasons to use domain experts rather than robots for win/loss interviews.2022-01-29 12:43:00https://www.pspenterprises.com/fintech/fintech-blog-why-not-just-ask-the-repsReps can't tell you why they won or lost--only the customer can say.